Park Playdates
Support
Most things can be handled in the app. When they cannot, this is where to reach us.
Help yourself in the app
- Sign-in: request a new six-digit code from the sign-in screen; codes expire quickly, so use the newest one.
- Invitations: friend links are reusable until revoked, and playdate links work once.
- Plans: the organizer can edit or cancel a plan; everyone invited sees the change on the plan and in Activity.
- Notifications: push and email preferences live in Profile, and a device can also subscribe or unsubscribe there.
- Deletion: request it from Profile. The account stays usable while the request is pending, push and email stop immediately, and completion takes up to 30 days. See Privacy for what is retained and for how long.
Safety reports
Report a person from the person's row or menu, or block them immediately from the same place. Reports are reviewed within three business days. Reporting does not block anyone by itself, so use Block if you need immediate space; blocked people cannot see you or your plans, and the block survives until you remove it. More detail is in the community guidelines.
Contact us
A monitored support address has not been published yet. Until it is, in-app reporting and blocking work today, and account deletion can be requested from Profile; urgent safety concerns cannot be escalated by email yet, and we are not claiming otherwise.
Support contact pending